CassonX are not only honoured to be working with some of the best candidates in our sector, but we are proud to partner with a vast range of clients. We typically meet all our hiring managers to gain an insight into what is essential for any hire’s that they might want to make. We do not only listen to their requests but we offer sound market knowledge and intelligence because of our specialism. We can educate clients with what is trending within their talent acquisition market, including availability of suitable profiles, what their competitors are doing, and even simple economics of the industry. We believe this is paramount to building a strong working relationship with our clients.
Recruitment is a tough job. We represent individuals who have emotion’s and opinion’s, and sometimes the perfect candidate profile may not want to do the role that is on offer, or even work for the company we are representing. However, recruitment without its challenges would be boring and there are certain situations that can be extremely rewarding to overcome.
The are many hurdles as recruiters we must overcome when instructed to fill a role, we have outlined below the ones we come across most frequently.
Expecting candidates to want to leave and just do the same role
We understand why client’s want to hire someone who is doing the same role in a competitor firm. But this is not necessarily enticing for a candidate. Unless they are being made redundant as example, it is very rare for a candidate to want to make a sideways step in their career, most candidates will always want to further themselves. Therefore when hiring we always recommend that a client chooses a candidate who can demonstrate they are competent in 70% of the role which leaves 30% for them to learn. This will leave the candidate excited at the prospect of joining your firm and giving them the chance to develop further.
Candidates with advanced academics
Whilst many roles within financial services require specific levels of education and qualifications, our Operations and Middle Office sector doesn’t always dictate premium education. Those from top tier universities with STEM education as example, don’t necessarily want to forge careers in the back office. We encourage clients to meet those who don’t stand out with their advanced educational requirements, because often having practical experience within their field, or offering logical common sense is more valuable in the Operations world.
Trying to fill two or three roles using one candidate
Often due to budget constraints, firms will try and find a candidate who is able perform multiple job functions. Whilst this can be an exciting prospect for a potential candidate to grow their knowledge and skills, finding those with specialisms in multiple functions can be extremely difficult. Whilst we appreciate that candidates who work in smaller firms tend to offer a more varied skillset, we encourage clients to put emphasis on the most important part of the hire, and give opportunity for someone to be keen to do a wider role as part of their move as a bonus.
Hiring juniors
Whilst there are many benefits to hiring those at the start of their career, the junior end of the recruitment market has been challenging for a few years now, largely down to the lack of graduate schemes run during the COVID pandemic. My previous blog (https://cassonx.com/the-difficulties-with-hiring-a-less-experienced-operations-or-middle-office-candidate-in-the-current-market/) details most of these issues, but fundamentally there is no value in hiring those with less experience right now. Given the ever-increasing demand for youthful talent, and the sheer lack of graduates or school leavers starting their careers in the last 4 years, (not forgetting rising cost of living and individuals trying to get on the property ladder) this has forced the salaries up of those in the junior category. Surprisingly, firms are still willing to wait patiently and pay for them!
Programming skills
Many firms now use Operations or Middle Office hires to help automate their processes. In many of the smaller firms we recruit for, who don’t have budgets to invest in major technology systems from vendors, they typically use Excel to manage their data. Whilst being proficient with Excel and sometimes VBA are justifiable in those instances, some firms try and hire Python/SQL/Alteryx programmers as example. A programming role is very different from working in Operations or Middle Office. In fact a programmer can not only take on a more front office focused role programming algorithms for trading strategies as example, but these roles pay substantially more! Front office roles are certainly more attractive, as they are more aligned to revenue generating. But the main issue is that they are two sperate roles, requiring two separate skillsets which tend to be much harder to correlate. We always recommend that where possible, budget should be found for 2 separate hires to attract the best possible candidate for each role.
Low salaries
Budgets are always the toughest part of any recruitment process we have to manage. It is rare that companies want to overpay their own staff in comparison to their competitors. Some firms do, but typically you are expected to work much harder in return. However, unsurprisingly it is a common theme that candidates want to earn as much as they can, and companies want to pay as little as possible. The most complicated challenge is when a team has been built on budgets that are outdated and not in line with the rest of the market, consequently it shocks hiring managers to see that candidates with less experience than their current staff are commanding higher renumerations that some of their experienced employees. There is nothing we can do to change this and have sympathy for those hiring managers as sometimes, they will experience a high turnover of staff due to financial constraints. Our only advice can be to make sure you are creating an environment where people don’t want to leave, with excellent working conditions, strong leadership, and above all, job satisfaction. This is turn can help attract suitable talent when explained.
Not considering experienced professionals for more junior roles
There is always a fear that someone could be too overqualified for a role, and that they might want to leave soon after joining when a more senior role becomes available in the market. There is sometimes even a hesitance to hire them because the hiring manager is worried that they could challenge their own role. Many talented and experienced individuals don’t want to take on a demanding, high pressured role that carries a lot of responsibility. We always say to the clients that if we are sending their profile, then the candidate understands the level of role they are applying for, and are comfortable with it, thus willing to commit without causing complication to their team or department.
Part Time roles
We believe that these roles should always be offered to internal staff first. Many people now days are looking for job shares, or reduced hours to fit in family or other commitments for a healthy work/life balance. This is something that their existing staff may be looking for. Many clients want us to lower our fee to represent the reduced salary vs the amount of days or hours they work, but we must remind clients that we are not working part time and that the fee should be reflective of the full time work we are doing. We always embrace recruiting part time roles when required, we do however make sure our clients have explored all internal options first before embarking on this type of search.
Having to compete with internal recruitment teams
This shouldn’t be a competition! Specialist recruiters should be working in partnership with internal Talent Teams. Given we have a vast understanding of our specialist sectors, we should be encouraged to try and find profiles that their own resourcing teams can’t find. Many internal teams just use Linked In these days, to post a role and hope the ideal candidate applies. However, recruiters are trained in many ways to attract and identify candidates for all our clients. Some candidates even prefer using recruiters to act as a broker, and not directly with hiring firms. Having good communication with the internal recruitment team will achieve optimum solutions and give them the chance to make sure they can make the most informed hiring decision, by having a larger pool of candidates to choose from.
Lack of sponsorship
Working with international candidates has many challenges. Mostly the need to relocate and lack of being able to attend a face-to-face interview. But most commonly because they would most likely need sponsorship. Every company, dependant on size, has a limited amount of visa’s they can offer if any, therefore this may not be relevant for everyone. Some roles we see require individuals who are skilled in certain job functions who are typically found in locations internationally. We have experienced it many times where we are approached by those international based individuals, yet the client has no approval to offer sponsorship. Sponsorship requires time, financing, and can make a candidate less attractive in an interview process in comparison to those who are already in the UK. We always advise candidates in this situation to relocate and apply for a visa, before exploring roles here in the UK, and certainty when considering BREXIT implications.
We welcome the opportunity to talk to all potential client’s and candidate’s surrounding their needs. On our website you can find dedicated sections on how best to partner with us or other recruiters. You can also see all of our vacancies: https://cassonx.com/vacency/
CassonX are a specialist operations and middle office recruitment firm based in London. We are a boutique specialist agency, privately owned, giving you friendly and bespoke advice and support for all your staffing and recruitment needs. You can always contact one of our friendly, experienced, and talented recruiters directly via the website or on +44(0)2030565545.
We are approaching that time of year, where the Financial Services recruitment market springs into life. Largely because it is bonus season for many institutions, and that starts the merry-go-round of individuals who have waited for their financial reward to hit their bank account, before handing in their notice.
Here at CassonX, we are proud to say that the start to 2024 has seen substantial job flow, in hindsight where clients are preparing for the above-mentioned eventuality. However, many candidates do not know how to proactively plan and execute a thorough search to make sure they are obtaining the most suitable opportunity available.
First, should you have a “significant other” in your life, take the time to discuss this with them, and understand why it is you are looking to move roles. Decipher what it is that you are lacking in your current opportunity, and how a new role can satisfy anything absent. The most common drivers for wanting a new opportunity are the role itself, a lack of learning, your leader, team / culture, the company, or even renumeration.
Then take the time to make sure that your CV is ready. Even if it is a starting point, having this ready will get you thinking about what it is that you know, capable of, and being able to explain how you go about your day-to-day responsibilities. Remember to include your contact details, typically a mobile number and personal email address.
Also, make sure your Linked In profile is up to date. You can even adjust settings to say you are “actively looking for work” but, be warned(!), this will announce your status to all your network and connections. Regardless, many institutions now have sophisticated internal hiring teams that not only advertise roles on Linked In, but also do searches for relevant profiles, and with an updated Linked In profile you are then more readily identifiable.
Take the time to research and contact relevant staffing firms and create a partnership with recruiters who specialise in your area of expertise. As example, there are a handful of Operations recruiters in the market, but most specialise in an industry or specific role. Here at CassonX, we are London’s Only Specialist Operations and Middle Office recruitment firm, and if you are an Operations or Middle Office specialist then we would love to hear from you so we can help identify a relevant opportunity across the whole spectrum of industries and sectors that our market has to offer.
There are many portals and career websites, like efinancialcareers as example, where we recommend you create a profile, search opportunities, and even be added to their databased for recruiters and organisations to find you. It is also recommended that you do the same for specific companies that you want to work for. Nearly every company has a careers section on their website, or an ability to share your CV and cover letter at least. You can showcase your interest directly with that organisation, and sometimes set up relevant passive notifications of opportunities that may arise. This is a CassonX Top Tip because in fact it eliminates any agency spend for the firm but offers a huge advantage as it flatters said company with your direct interest.
Don’t forget to talk to current and previous colleagues for any hints, tips, and recommendations for your search, but to also see if they can help identify any institutions or opportunities that could be deemed appropriate. Even in the firm they are currently working for as example.
Most importantly, keep a log of all your searches. Make a note of the firms you have contacted directly and introduced to by friends or recruiters too. Keep a progress report of all potential opportunities so you can timely and respectfully follow up, but also to make sure that you are not duplicating any applications also. There is nothing worse than a company or hiring manager receiving your CV multiple times. In fact, this could look rather detrimental – so make sure your CV is submitted to a role you are genuinely interested in, and that is also suitable to your skillset, because with some organisations you could only get one chance to be considered with them within a specific timeframe.
For a tailored search, please do reach out to our talented, enthusiastic, and experienced team of Operations and Middle Office recruiters.
You can find more details of some of our open vacancies, who CassonX are, and ability to contact us on our website.
There is no definitive template on how the perfect CV should look. What suits one role, company, hiring manager, or industry, will probably be completely different to another. It really is different strokes for different folks, but consider everyone does want you to be as accurate as possible. However, there are general rules of guidance that can be followed to ensure you’re given yourself the best chance of getting maximum interest from your resume.
We must understand what is the purpose of a CV? It is your first impression. Maybe even your “elevator pitch”. It is the chance to showcase to the employer that they should meet you to discuss the role in question.
Your CV should include a comprehensive summary of your experience, industry knowledge and relevant background. It should show someone, with no prior introduction to you, what you have been doing with your career to date, and the suitable skills and knowledge you have gained along the way. Where you are looking to apply for a role of interest, and demonstrable to your experience and desires, it’s a chance to sell yourself as the best possible candidate for the position. Again, it is your first impression.
The trick is knowing your audience and getting the correct level of detail down. There’s a fine line between exaggerated detail and unnecessary waffle when writing a CV. Getting the balance right is crucial, use an available job specification to your advantage, making sure your CV could mirror the spec’s requirements and responsibilities. Your focus should always be in your daily tasks from your current and previous roles, this is where you’re showcasing your suitability for a position. Clearly define the coverage of your role, breaking the processes down to emphasize the scope of tasks performed, but be careful not to over-dwell on the points. Your CV needs to look clean and clutter-free, and without using first- or third-person perspective. Bullet points are the easiest way to achieve this, it individually highlights tasks you have performed, not forgetting it is easy on the eye. Long paragraphs will likely give the opposite effect. As example:
In our specialist recruitment world of Operations and Middle Office, asset classes are becoming an essential requirement and a must for any CV. These should be prominently seen in each role, as close to the top as possible. Letting these get lost in daily tasks is risking them being missed altogether, in a product focused space, that’s key detail which could be costly if left out. Also showcasing different types of trading strategies (e.g., high frequency, algorithmic, new issuance) or fund strategies (e.g., high yield, emerging markets, credit, long/short, arbitrage) are essential too. This gives a wider understanding of the type of businesses you have supported.
Should you be able to offer leadership experience of people, processes, controls, or change, then certainly do highlight. Demonstrate if you are “hands on” manager, strategic dictator, or a combination of both. Indicate how large your teams are in terms of staff numbers. If you are a departmental head, then indicate which departments you are responsible for, and how many managers directly report into you, and number of subordinates.
Include achievements and any kind of processes improvements or project work; CassonX believe these are great ways of adding extra kudos to your experience, but shouldn’t be the focal point of your CV. It’s deemed noticeable “value add” if you can further back these up with tangible examples of the impact this has made to the team or department. This can be in the form of cost savings, automations / STP improvements, hours of work reduced, directly supporting regulation changes etc. The extra context is the difference in adding weight to the information.
Hiring managers want to see the systems you have used, but these don’t necessarily have to be added for every role, but a summary towards the end of your resume showcasing all systems used is always advised. However, if you are technically very savvy with programming languages (VBA, SQL, Python alike), then adding how you have used these under each role is encouraged. We are living in a world where many Operations or Middle Office hires requires candidates who offer those capabilities and is hugely sort after skill set in today’s market. The more you can mention this, the better your CV will look.
Education should always be included, both via schooling and professionally, although arguably it doesn’t carry the weight it previously has. This doesn’t need to be much more than place of education, courses and grades achieved. On rare occasions will you be asked for more detail than this, noticeably when applying for work in companies that as example require Russell Group education. The same can be said for professional industry qualifications, they are unlikely to be the reason you are hired for a role in Operations or Middle Office functions, but you have worked hard for them, then they should be included on your CV. Consider accountancy or regulatory qualifications as example.
A summary at the start of any CV is always nice, but most companies and their managers reviewing the CVs tend skip over it most times and go straight to your relevant experience. However, the summary section is a perfect opportunity to detail information such as key skills and personality traits, which are nice to see, but are unlikely to get you an interview. Be careful dedicating too much time to the detail, if you are going to do so then make sure you use competencies, adjectives or character traits that can be found in the company’s values statement on their website, or even taken from the job spec provided.
A big question often asked is how long a CV needs to be. Whilst no one wants to read a 6-page resume, keeping it to just 2 pages at the detriment of valuable relevant expertise is counter-productive. Keep as much detail as possible in your most recent 2 or 3 roles (or previous 8 years’ experience), as this will be most recently relevant to the role you’re applying for. Make sure company names, dates and job titles are clear, with your most recent role first and in reverse chronological order. Give reasoning for any gaps that appear in the flow of dates on your CV, aiming for 2 pages with a maximum of 4 (unless necessary). You can see another blog we wrote about the length of your CV in the resources section of our website https://cassonx.com/resources/
At CassonX we firmly believe in leaving nothing to assumption, thinking a hiring manager will know the wider tasks you’re performing based on your job title could be the reason you’re not called to interview. You can always reduce the content for specific roles if the detail isn’t needed at that time. Constructing a good CV doesn’t need to be difficult, it’s a chance to flex your muscles and show your experience as much as possible. One size doesn’t fit all, so be prepared to adapt, and adjust your CV for each individual role you are applying for. If working with a recruiter, then seek their guidance on how best to propose a tailored CV for the role, in accordance with the guidance they have received from the hiring manager. You’re looking for maximum impact to stand out in a competitive market.
Our final thought, and the most important advice that CassonX has to offer, is to make sure that you send a CV that clearly demonstrates that you are suitably experienced to be considered for the role. This is essential in giving you a chance to meet the hiring manager accordingly.
Should you require free consultative advice on how to construct your CV for any specific role you are applying for, then please do reach out to our friendly team here at CassonX.
If it is on your radar to be moving jobs, whether it be for a similar role within a different company, or a change of career altogether, the chances are you will be working with a recruiter.
There are 2 main channels in which your professional relationship with a recruiter will likely begin. That is to put the feelers out that you are looking for a new role and to ensure you are on their books, and applying or reaching out to them about a specific job they are advertising.
Reaching out to partner with a recruiter directly
When reaching out to a recruiter not relating to a specific role, first and foremost you must ensure they have your CV. It will give them chance to have an overview of your current and previous roles and experience which in turn will give them the tools to best help you.
Whilst you may have an understanding of what market the recruiter is working with based on the jobs they are advertising, make sure you seek confirmation about the type of market and clients they work with, and the kind of roles they take on, to be absolutely certain they are the best agency to help you align with your goals and help with your search. It would be a waste of precious time to converse with an agency that specialises in Operations when you are looking for a Front Office role as example.
It is important to make sure you are as transparent and open as possible with them regarding what you are looking for. Explain the types of roles, companies, whether you are wanting permanent or temporary opportunities, and which direction you are trying to take your career. Being as specific as you can be is the key to help a recruiter decide who are the best companies to reach out to on your behalf.
Whilst it is important to discuss what you are looking for, it is equally important to be open about why you are wanting to leave your existing role (if this is relevant). This will naturally give a clearer picture about what you are NOT looking for in your next role. And of course, make sure you know your notice period with them, and how soon you can start your next assignment.
Make sure to be honest and open with the recruiter about your current remuneration, bonus and benefits. Remember, they are there to help you achieve your financial goals and exaggerating your current salary (as example) won’t necessarily mean a higher offer for your next role, especially as any future employers will see your P60 and will observe if you haven’t been entirely honest!
When it comes to applying for roles, a good recruiter will always seek permission from you before sending a CV so you know what companies are in receipt of your information. Equally, it is important to keep the recruiter updated on your own search, who you have reached out to and roles you have applied for, to make sure there are no duplications.
Before getting knee deep in job hunting, be absolutely certain that a move to a different company is what you are looking for. Candidates often overlook speaking with their current employer to see if there are any changes they could make to their existing role, that would be in line with what they are potentially looking for in their next role and that’s aligned with their future career goals. If your current employer could make these changes (as example) would you consider staying put?
Lastly, ensure they have all your correct contact details and understand how you want them to communicate with you – sometimes the processes can be time critical so communication is key!
Applying for a specifically advertised role
When it comes to applying for specific advertised roles, the first port of call will almost always be ensuring they have your CV, however, it is important to only send your CV for roles that you are suitable for. By applying for roles that you don’t meet the criteria for you could end up being overlooked and missing out on an opportunity that is potentially much more suitable for you. Whilst it is your choice, it is not recommended you apply for the same roles with multiple agencies and well worth noting that in most cases you only get one chance to send your CV to a company – so make sure it is for the right role!
Ask the recruiter to go through with you details about the company, including their culture, policies such as flexible working, what they know about the team, and more specifically the hiring manager and their work style. They might even be able to talk through the candidates they have hired through their services historically. A lot of recruiters offer tenured relationships with their clients, so use this time to really understand how they can best help you through an interview process with the client.
Make sure you have spoken with the recruiter so they understand your strengths and skillset, why you are relevant and suitable for the role and company so they know how to sell you! It is equally as important that they understand what are developmental areas for you within the opportunity – most companies hire people who meet 70-80% of the criteria they are looking for!
It is important that before sending your CV the recruiter shares the relevant job specification and any hints or tips on what they may be looking for so you can tweak or amend your CV accordingly. Once your CV has been sent ensure you have written confirmation from them.
Once you have secured an interview ask your recruiter to share what questions may be asked during the interview process to help you be as prepared as possible. Do not be afraid to ask them for a phone or video call before hand to run through this with you, or even ask for some example interview style questions. Also request a copy of the CV they have sent to the client.
As mentioned previously, make sure you always have realistic financial an benefit expectations that are relevant to your experience and what you are able to offer a company. Do not outprice or undersell yourself! And remember, clients will always see your P60 or P45 if you’re successful so always be honest about remuneration!
If at any point during the process you decide not to proceed and take it any further it is important to explain these reasons to the recruiter so they can understand why for next time they work with you.
Finally, it is always best to be open with recruiters about other roles you are looking at, clients often wish to know what they are competing with to make sure they are giving you the best possible offer and opportunity. It also helps the recruiter gauge genuine interest and helps them help you consider all possible options for the best outcome for you and your career.
We welcome the opportunity to talk to all potential client’s and candidate’s surrounding their needs. On our website you can find dedicated sections on how best to partner with us or other recruiters. You can also see all of our vacancies, some further guidance, intelligence, and advice in our resources section. We are always willing to help with tailoring your CV, preparing for interview or discussing new vacancies.
CassonX are a specialist operations and middle office recruitment firm based in London. We are a boutique specialist agency, privately owned, giving you friendly and bespoke advice and support for all your staffing and recruitment needs. You can always contact one of our friendly, experienced, and talented recruiters directly via the website or on +44(0)2030565545.
As our leader James Manders celebrates 20 years as a specialist recruiter in the Financial Services sector, he was asked to share his thoughts and guidance in a series of interviews with the wonderful team at eFinancial careers, as part of their Talent Conversation series.
It goes without saying that James has seen a lot in the last 20 years, and he is immensely proud to be a trusted partner with many candidates, clients, service providers, and vendors, and loves talking about his market knowledge and experiences throughout his tenure.
Should you wish to review these talent conversations, then please see below links:
Mastering salary negotiations in 2024: https://vimeo.com/917965752
Navigating the impact of hybrid working: https://vimeo.com/917965537
The early careers dilemma; challenges & solutions in today’s job market: https://vimeo.com/917965456
Exploring in-house vs. recruiter hiring teams: https://vimeo.com/917965291
Please do take the time to review our other blogs, market intelligence, advice, and all things recruitment in the Resources section of our website
Last year witnessed a significant surge in hiring across our specialised recruitment market. In 2023, attrition rates slowed, companies were focused on retention of important team members, acknowledging the challenges of attracting talented individuals who can handle the demands of an Operations role within Capital Markets. It was a busy start to the year for Senior level hires, Q1 and Q2 is where the higher volume of roles at Director level (and above) came to market, ‘BAU’ hires have been more active throughout the year. There has been a focus from hiring managers on finding product specialists, largely with a view of automation in mind, this has driven the need for specialist recruiters to step-in as LinkedIn/direct advertisements are often failing to return suitable profiles.
Candidates with under 3 years’ experience are still the most requested profiles. A desire to attract talent with Excel VBA or Python skills is becoming increasingly popular, making this hire incredibly difficult, with demand showing a noticeable increase in salaries and total remuneration. I believe this has resulted in making this end of the market lack value, as demand is outstripping the supply. We still have to remind many firms that few graduate schemes were run in 2020 and 2021, which has impacted the candidate market at this level. The rising cost of living has also nudged potential candidates, across all degrees of competence, toward seeking new roles with better packages.
Salaries have seen an increase across all areas, albeit the difference wasn’t as significant as that seen through 2022. The most noticeable area of change this year has been within Controls and Transaction Reporting, where there has been high demand for candidates with broad regulatory scope, strong reporting coverage and an ability to mitigate potential risk within a standard BAU role. We have placed candidates with 2-3 years’ experience on salaries in the £70,000 – £80,000 with many not entertaining a conversation regarding a potential move without seeing a minimum of £10,000 salary increase. The contract market has been busier for FTC (vs PAYE), although many companies have struggled to find candidates quickly, this is often as the salary is reflective to match a permanent member of staff, and not incorporating the added risk of the incumbent taking on a contract position.
It is worth noting that working conditions are changing. We are seeing many companies now moving from a 3&2 hybrid working model, and now implementing at least a 4&1 or more noticeably a 5-day onsite working environment again. We get many candidates on a weekly basis, who have become accustomed to the hybrid model, now approaching us for a new role as their companies are enforcing a non-hybrid model. Largely because it is realised that employees do a lot of non-work-related things during the working hours and consequently distracts from hitting targets and cut-offs as example.
More companies are also holding face-to-face interviews instead of video, and this is why some recruitment processes have slowed to accommodate suitable interview times outside of standard working hours. Many companies are now enforcing a 3-month notice period across Operations staff.
We are delighted to let you know that CassonX has produced its annual salary and total compensation survey for the Capital Markets sector and separates the detail via role type and experience levels. Should you wish to see a copy then please go to our contact page, click on client@cassonx.com, select salary benchmarking and fill in your details accordingly. We will be happy to send you a copy via email, or even catch up over a coffee or lunch to discuss further.
Last year we declared that there were astronomic levels of hiring across our specialist recruitment market, and certainly considering the market resurgences and volatility following the COVID-19 pandemic. 2023 has not slowed, yet the industry now appreciates that the ability to attract talented individuals who can cope with the demands of working in an Operations type role in a hedge fund is challenging. Especially when considering that their is a lack of suitable candidates available following the aggressive hiring that has taken place in 2021 and 2022. What is clear is that whilst this all understood, expectations of hiring managers have also risen too, and where many have tried to hire directly, they have returned to using the services of us skilled recruiters because as example, Linked In is just not returning suitable profiles and causing a lot of administration of unsuitable applicants.
The buyside is still competing for the best talent, with strong education and Excel VBA or Python skills still top of the agenda. We still have to remind many firms that no graduate schemes were run in 2020 and 2021, making the identification of a candidate with 2-3 years’ experience almost an impossible task, and when identified, many have already found new careers. With the consequential increase in demand for candidates with under 2 years’ experience, it is obvious that those salaries and total remunerations have increased, not also forgetting that cost of living has influenced potential candidates to look for a new role so they can earn more to pay for their increased bills, and making the very junior market lack value because demand is outstripping the supply. More details of these experiences can be found by reading this short blog: https://cassonx.com/the-difficulties-with-hiring-a-less-experienced-operations-or-middle-office-candidate-in-the-current-market/
It is also worth notice that working conditions are changing. We are seeing many companies now moving from a 3&2 hybrid working model, and now implementing at least a 4&1 or more noticeably a 5-day onsite working environment again. We get many candidates on a weekly basis, who have become accustomed to the hybrid model, now approaching us for a new role as their companies are enforcing a non-hybrid model. Largely because it is realised that employees do a lot of non-work-related things during the working hours and consequently distracts from hitting targets and cut-offs as example. Not forgetting the reduction of camaraderie in the workplace too.
More companies are also holding face-to-face interviews instead of video, and this is why some recruitment processes have slowed to accommodate suitable interview times outside of standard working hours. Can you also believe that whilst three months’ notice periods are deemed “normal”, some hedge funds are now enforcing six months’ notice period to their Operations staff! Thankfully, we are seeing more hedge funds now starting to give opportunities to those coming from Investment Banks again, especially those who have worked in technical Prime Brokerage type role.
We are delighted to let you know that CassonX has produced its annual salary and total compensation survey for the Hedge Fund sector and separates the detail via company size and type of role too. Should you wish to see a copy then please go to our contact page, click on client@cassonx.com, select salary benchmarking and fill in your details accordingly. We will be happy to send you a copy via email, or even catch up over a coffee or lunch to discuss further.
Working Conditions are changing. Again.
I have been reminiscing on my tenured experience of recruiting into Financial Services. In particular the buzz of the City of London for 5 days a week.
It was only a few years back where one of the most important parts of going to work was to build face time with peers and seniors, to help credibility with career advancements and enhancing camaraderie. Not forgetting the fun factor too. It’s crazy to think that this was almost eradicated when COVID descended upon us.
Times have changed, we are now in a huge transition with working conditions, taking our journey back to pre-COVID times.
We are finding that remote roles are almost extinct, that’s for sure. Most firms are still adopting a 3/2 or 4/1 routine, however, there is a surge in companies now insisting on 5 days in the office, and is becoming normal again.
We get lots of candidates coming to us because their companies are enforcing 5 days in the office, and justified with lots of research out there that proves there is less productivity with companies that adopt weekly WFH arrangements. Employees have become accustomed to the new routine of it all – less commuting time and saving money on commuter costs, and yes, being able to take delivery on that all important item you need.
What I find flabbergasting is that we still get job applications of recent graduates who still want to work fully remote, with no idea of what the City used to be like, and expect to be rewarded and have impatient desires for career advancements
My team here at CassonX have seen that many companies now want to do face to face interviews again, not exclusively video, and certainly with those who have a 4/1 or 5 day in office week policy.
Fast forward 3 years, I think everyone will be back to 5 days in office, except for the much larger firms who want to save on office space, and can have more processing type of roles that can be done at home without supervision.
And just to think, 10 years ago I was reminiscing of working in the City where there was open outcry stock markets, and not just seeing it on Trading Places or The Wolf of Wall Street.
I wonder what I will be reminiscing on in 10 years to come…
Candidates who fall into the 1 to 4 years’ of experience bracket have always been the most in demand type of profile recruiters are asked to find.
I have recruited during a couple of recessions, including the turmoil of the financial crisis post 2009, and I can honestly say that in my 18 year career specialising in Operations and Middle Office recruitment, the current market for these types of less experienced hires is one of the hardest and most challenging I have witnessed.
The main issue that we are facing is that most companies are only just starting to run graduate recruitment scheme, potentially the first since the summer of 2019, which consequently means that there is a distinct lack of individuals who fall in the 0 to 3 years’ experience bracket. Whilst CassonX has been able to find those who have that level of experience for many companies, because of the sheer demand for this talent, it means that they are commanding salaries that are indicative of those who traditionally have between 4 and 7 years’ experience. It also means that actively searching candidates have a plethora of job opportunities to choose from, with most of these individuals not wanting to just do the same job in a company just for a little bit more money. This has been the typical hiring strategy for many years. Consider that a lot of businesses will give them the chance to move into roles with an opportunity to develop and learn/do more, deemed more of an “exciting” opportunity than the traditional entry level Operations where they might have trained.
Very intriguingly, in most instances where the lucky few have managed to secure a role within Operations over the last couple of years, their working career dictates that they haven’t even been into the office five days a week and only ever experienced hybrid working conditions. Trying to attract this junior talent is very challenging, so the knock on effect mean that those with 4 to 7 years’ experience are the most inexperienced people that most employers can find available, and making that level of experience very demanding and competitive too. Candidates are demanding substantially more when moving for the same type of role. As example, candidates aren’t moving for a standard 4/5% increase, they are able to command £10,000 pay rises with probably rounding it up to the next £5,000 marker. And most companies are willing to pay it to attract the talent they want and be competitive.
Trying to educate some potential employers about this current climate and market conditions has been the hardest part of our role as a trusted recruitment partner, especially if they haven’t had to hire for a period of time and seen this recruitment spike. It is also worth highlighting there has be a ton of hiring in the Operations market in the last 6 months, and concequently many previously available candidates are now not available having secured roles. Realistically, there are certainly no large pools of good candidates sitting at home unemployed given the sheer volumes of roles we have seen.
It’s not only enticing that is very difficult, especially if companies can’t offer video style interviews and insist on face to face interviews, but also companies are really struggling with retaining their staff also. I am starting to experience many of my clients talking to me about offering retention incentives and other creative ways they are trying to keep their staff from having their heads turned. Especially as the cost of living has substantially increased this year too. The best advice I have given everyone considering a retention bonus is to make sure that this is on top of what they are already doing, and not, as example, as a substitute to a bonus they are receiving. It is becoming lot more standard in the industry that those working in Operations have a 3 months’ notice period as standard also. Unfortunately this does not fend off interest from other firms though.
Only 3 years ago I recall talking to businesses about people who wanted to only work 3 days in the office, and this was almost laughable. Because of the recent pandemic, the hybrid working model has now become a normality. Can you believe that candidates are now looking for even more flexibility than that! Especially when this is only what they have experienced hybrid conditions with their careers so far.
CassonX have really struggled sourcing talent for opportunities with companies where they want their employees in the office five days a week, or even host interviews in a face-to-face capacity. This is deemed much less favourable and given the huge amount of opportunities available to candidates, they have quite bluntly rejected the chance to even meet with them given the variety of options available. Unbelievably, some candidates are now demanding a chance to work from home at every single day of the week, which is not something CassonX agrees with for many reasons – especially for building camaraderie, but is showcasing and indicative of the new working conditions in the modern world that we are working towards.
We are also now passed the period where people are “lucky to still have a job”, and if an employee hasn’t been rewarded with pay rises or bonuses, then I can almost guarantee they will be looking for a new role, after committing and remaining loyal during this abnormal pandemic period. Even if they aren’t actively looking, then given the aggressive marketing strategies available on social media platforms, and of course LinkedIn, then I can guarantee they would have received communication from at least one recruiter at some stage offering a golden carrot to leave.
It is very much a candidate lead market at the moment, please do consider how the market has changed over the last year before hiring talent at this level.
CassonX are very happy to discuss any of this information with those that are looking to hire talent, and how best to be successful in this climate.
If I had a pound for every time in my tenured recruitment career, that I have heard the words, “I have to fit my C.V. onto one page” muttered, then I would be a very rich man. However, I struggle to understand why this is acceptable and become the norm. If you need to use two or three pages to make sure you display all of the salient information you should feel relaxed in doing so.
It is like posting a picture on a social media or dating site – you don’t choose the worst picture of yourself! Sending your CV for a role is very similar. The C.V. has the sole purpose of convincing the hiring manager/HR that you should be called for interview. You should therefore send the C.V. which provides the decision maker with the tools and information to decide that you are one of the people they should interview
We live in a recruitment world where too many decisions on candidates are made from a two dimensional piece of paper – aka your C.V. So why would you want to omit key facts that will help you convince for an interview, Surely not because you are worried you might be a few sentences too long?
Here is the fact – There is no rule that says your C.V. should only be one page long! In fact when asking most hiring managers one of their biggest frustrations is receiving too many non-relevant C.V.’s. However when probed further, it often transpires that actually it’s not necessarily that the people aren’t relevant, it’s just the hiring manager hasn’t been able to ascertain whether the person’s experience is relevant for their hiring needs.
A similar thought processes can be applied to when you are applying to an advert. Why use your generic CV to just be quick? On average over 80 candidates apply on-line for each job in the Operations and Middle Office sector. So you need to make sure your C.V. is as relevant as possible in order to draw the attention of the recruiter, how else will a recruiter know you are applicable if it doesn’t say somewhere it on your C.V.?
Returning to the dating site analogy; when you are just about to message that person, you would look at their profile and structure a message that will be relevant to their interests. Applying for a job should hold similar comparisons – take a little longer to read the spec and send a CV that includes the requirements of the role. As clients look to hire experienced hires through recruiters – that’s what they pay us for- If you apply for a role and you don’t have the relevant experience disclosed, you will not be considered further.
On the flip side, your CV should not be the length of War and Peace. You only really need to detail the last five to ten years of your experience, because this should be the part that is relevant for the role you are applying for. You don’t need to add multiple points to a role much past the ten year mark, because this forms less relevance in your application, keep those roles to just a couple of points will do.
So, how long should a C.V. be? Long enough to ensure you have all relevant experience to get an interview and don’t make it so short you miss valuable information. However there is a rule of diminishing returns, and as you get onto that third and certainly the fourth page if you were to find yourself there, you should be asking the question, is this next point adding to my application?
