Client Services Manager – Fund Administration (Alternative/Private Funds)

Role details

CassonX are delighted to be exclusively recruiting for this global Fund Services provider who specialises in supporting Private Equity, Hedge Fund and Crypto Fund Administration. Their UK office is relatively small, and this boasts fabulous opportunity for someone to join them at the earl stages, where you will have the chance to grow with the company, but also so will your career and the chance to move into a leadership role in the future. We are extremely excited about this opportunity, and know that the leader of their UK office would be brilliant to work for.

To be considered for this role, CassonX are looking to identify someone who has Fund Administration experience in Financial Services and or preferably in the Alternative/Private Fund space (IE: hedge/PE/crypto funds). You will come from another client servicing type role in a fund administrator, if not the client is willing to take someone from a NAV focussed Operations role and move you into a more client servicing position with them. Preference will be given to those who have worked in a company where you have had to liaise with colleagues in other internal locations, with a keen understanding of business processes, accounting, and allocation systems.

As they look to continue to expand their business in the United Kingdom, they require a new addition in the global Client Services team to not only deliver the award-winning services that their clients can depend upon, but to be part of the growth story. You will understand and communicate clients’ needs with various business functions, operational and support teams, and ensure quality checks are done before releasing any NAV to the client. This incudes client relationship management for fund administration and transfer agency clients, negotiate and manage service level agreements (SLAs), integration of new clients and coordination of new launches for existing clients, and  lead operations due diligence reviews and clients visits. A very detailed job description is available to those who submit a relevant CV.

CassonX Limited are committed to providing fair employment opportunities to all applicants. We encourage anyone to apply, regardless of their background, and promote a fair and inclusive recruitment process based on merit. If you require any assistance throughout the interview process to improve your experience, kindly let us know.