Head of Client Services, On-Boarding and Operations – Start-up environment – Premier Trading Company – Dubai

Role details

CassonX are proud to be partnering with one of the most prestigious names in Retail Trading, who are looking to open an office in Dubai. The hires that they are looking to make now will form part of the initial leadership team and looking for those with entrepreneurial spirit to help collaboratively make their new geography as huge success. With all these hires, there is a huge preference to those who are already based in Dubai, but they are willing to relocate those from London (note there is no relocation package available, potentially just flights to get you there). Working for this subsidiary of their group that expects to have those successfully employed locally in Q4 2025 (November/December) and with a target of a go-live in early Q1 2026, all earnings demonstrated are tax free and net.

To be considered for this role, CassonX are looking to identify someone who is an Operations Manager / Head of Operations / Head of Client Services & On-Boarding ideally in a Retail Trading / CFD Operations team. There is preference to identify someone who has more Client Services and On-Boarding exposure, given they have an internal operations processing centre that you will have oversight of, but an understanding of Operations is distinctly beneficial. A credibility to have credibility and senior experience to talk to the DFSA when required is also key. There is obvious responsibility to build and grow a team in time that deals with everything client servicing/onboarding and trade lifecycles for CFD products, but especially in the beginning stages where you will be required to act as a Business Manager, supporting the Managing Director with extra ad-hoc tasks to help run the office, including some HR, Projects and anything that will make the office start-up successful.

More details are available only to those who send a relevant CV. CassonX are prioritising those who are currently already based in Dubai, next priority are those willing to relocate from London only.

CassonX Limited are committed to providing fair employment opportunities to all applicants. We encourage anyone to apply, regardless of their background, and promote a fair and inclusive recruitment process based on merit. If you require any assistance throughout the interview process to improve your experience, kindly let us know.